Moderating diversity, shaping solutions: Practical training for intercultural & neighborhood mediation

In a diverse society Cultural differences and neighborhood challenges part of our everyday lives. This practice-oriented training seminar teaches you the Skills to promote intercultural understanding and moderate conflicts in a solution-oriented manner.

Contents & focus

• Intercultural mediation & neighborhood mediation: Methods & fields of application
• Communication & de-escalation techniques for challenging situations
• Cultural imprints & misunderstandingsSensitivity and solution strategies
• Dealing with emotional tensionsMediation processes in sensitive contexts
• Practical case studies & exercises for direct application in everyday working life

In this practice-oriented training, we deepen the application of mediation in sensitive and challenging areas, especially in intercultural environments and neighborhood mediation. Different cultural backgrounds, misunderstandings and emotional tensions place particular demands on mediators - here you will learn how to deal with these challenges professionally and create sustainable solutions.

Who is the seminar suitable for?

Ideal for Mediators, educators, social workers, coaches, counselors, community managers and all those who work with cultural diversity and neighborhood conflicts.

Your trainer and expert

Elke Baudraxler is a qualified life and social counselor, registered mediator, resonance coach and mental trainer. With experience in aviation, mediation and coaching, she supports people in the areas of family counseling, job coaching, work-life balance and conflict management. She is a consultant at Mavie in Linz and runs her own practice Lifepilot in Wels, Linz and Vienna.