Successful mediation in the corporate context - understanding, resolving and preventively managing conflicts

In modern organizations, conflicts between individuals, teams or departments are not only normal, but often a trigger for change and innovation - if they are handled professionally. This practice-oriented seminar shows how mediative skills can be used specifically in business to develop productive solutions and promote sustainable cooperation.

Target group

Executives, managers, HR managers and managing directors, coaches, trainers, LSBswho want to strengthen their conflict resolution skills, use mediative methods in their own day-to-day management and manage complex conflict situations with confidence.

Contents

• Mediation in the corporate context: individual, team, co- and large group mediation in organizations, role and attitude of the manager as internal mediator, opportunities and limitations of mediation in business
• Mediation in the apprenticeship and training sector: conflict prevention and management between generations, support for young talents in dealing constructively with challenges
• Practical practice of the mediation phases using real business case studies: From contract clarification to sustainable agreement
• Metaprograms and their influence on communication and conflict: recognizing and using unconscious thinking and decision-making strategies, controlling leadership behaviour in a targeted manner
• Target work in mediation: clear agreements as a management tool; sustainability in the conflict resolution process
• Transfer to everyday management: reflecting on your own practical cases, concrete tools for difficult conversations and conflict situations

Your added value

After this seminar day, you will have a deeper understanding of mediative approaches in the company, will be able to recognize conflicts at an early stage, de-escalate them in a targeted manner and provide solution-oriented support. You will expand your leadership skills with effective methods of business mediation and strengthen your role as a confident conflict navigator.

Your trainer and expert

Anna Maria Widmann is an experienced business mediator, certified coach and expert in conflict management in organizations. She has been supporting managers, teams and companies in challenging change and conflict situations for over 25 years.

Its focus is on the practical teaching of mediative tools that can be used directly in everyday management situations.